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An update from Evaneos

Trip review
India

Can Travel
Can Travel
loved their trip to India

Both India and Nepal provided a wide variety of sites and experiences, from cultural, to historical, spiritual and natural environments. Guides and drivers were always helpful. Although sometimes the pace seemed a bit hectic, there was some opportunity for independent exploring. In retrospect, perhaps a few more days dedicated to personal time following long drives and later flights would have been more relaxing.
Trip Details
Traveled
As a couple
Travel dates
February 27, 2019
Trip type
Classic

Trip customized with a local travel agent in the destination

Can Travel
Can Travel
March 30, 2019
Best parts:
The local guides and drivers were all effective and personable. All of the locations visited provided interesting sites and activities. The pace was a little hectic and there were a few very early flights that were exhausting, however, we felt that things were well organized and efficient at the local level.
Worst parts:
Communication was lacking on the part of the Delhi office and, in particular, with Stanzin. After arrival in India, our emails often went unanswered. The last minute issuance of airline tickets caused unnecessary stress. These were tickets we had already paid for. In other trips we have taken, all tickets were provided at the start of the trip. This was unacceptable. In Agra we sat on the side of the road at night while arrangements were being made for accommodations. In Delhi no guide had been arranged; again we waited while Stanzin et al tracked down a guide.
Evaneos' response
Hello, Thank you for providing your post trip feedback to us. We are delighted to read that you enjoyed your trip and found that everything was well organised and efficient. :) We also highly appreci...Hello, Thank you for providing your post trip feedback to us. We are delighted to read that you enjoyed your trip and found that everything was well organised and efficient. :) We also highly appreciate all feedback from our travellers to ensure that we can improve our partner's services where necessary, and so value your points made regarding communication issues with the agent. We will certainly follow up on this with the agency for the future. Thank you for travelling with Evaneos and we hope to see you on our platform again in the future! :) kind regards, the Evaneos team.See more
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