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Trip review
China

toto
toto
loved their trip to China

It was great to be met upon our arrival by a member of the team. The flexibility started day 1 when weather was bad so the site car tour was moved to early next morning. That was so much fun! The camping/hike on the wall allowed us to see parts most tourists don't. Loved camping on the wall. The communication was a little off though. Everyone commented about the confusion on what we brought, what happened to our stuff we didn't pack, etc. But the views, thhe food, and experience were great. Xi'an was OK. The tour guide was nice. But it felt like we were trapped into a specific restaurant that the food was bad and was gimmicky. I liked how our guide made sure the hotel would get us a box breakfast and recommended a good spot for dinner. I wasn't really happy with the confusion over the Tibet permit for our friend that met us in Lhasa. I felt we should have been told it would cost extra for delivery before we paid. Our flight information was known then. However, our guider took great care of us. I wish we could have hiked a little more. Our guide tried to be flexible with us. Although we understand that we needed to acclimate 3 days in Lhasa too long. Other areas to explore and hike would have been nice. Also, the tour company recommended places to eat but all very touristy and food not all that good. When our guide was with us, he took us to local spots and we had a blast. We also found places on our own. But if I travel to Tibet, I want real food, not spaghetti. The experience, views, guide, and new friends were amazing. Accommodation were all good. The place on Lhasa was fun as the staff helped us out and did a lot to make sure we enjoyed our stay.
Trip Details
Traveled
With friends
Travel dates
October 4, 2016
Trip type
Luxury

Trip customized with a local travel agent in the destination

toto
toto
October 18, 2016
Best parts:
The flexibility of our guides and meeting wonderful new people
Worst parts:
The final itinerary sent had incorrect information (old flight info, wrong hotels) or missing information which confused members of the group.
Emilie
Agency's response
Emilie
Hi Heather, Thank you very much for your feedback. I am glad you enjoyed your trip in China and Tibet. I will send you the pictures of your camping trip to the wall very soon. I took good note of yo...Hi Heather, Thank you very much for your feedback. I am glad you enjoyed your trip in China and Tibet. I will send you the pictures of your camping trip to the wall very soon. I took good note of your remarks so we can keep improving our service. Our apology regarding the extra cost of Tibet permit delivery for Brad. Unfortunately we had not all your flights routing when you proceed the payment and only later we realized that Brad would only have a few hours stop over in Chengdu before going to Lhasa, so there was no hotel we could have sent the Tibet permit as we usually do, but instead we had to organize a driver to meet your friend at the airport at night to deliver it by hand. We will be more careful about it next time. For the Tibet part we will also try to implement more hiking in the future. Thank you again for travelling with us and maybe after Japan you'll choose to come to work to China :-) CindySee more
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