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An update from Evaneos

Trip review
Chile

HowardWorksop
HowardWorksop
loved their trip to Chile

All destination were as good as or even better than we hoped. The level of accommodation was varied (as requested) and all proved very satisfactory.
Trip Details
Traveled
As a couple
Travel dates
September 30, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

HowardWorksop
HowardWorksop
October 18, 2019
Best parts:
More or less everything! Being met and greeted at our various destinations by friendly, helpful & punctual guides/taxi drivers. No problem whatsoever in this respect. Met or exceeded our expectations. Variety of accommodation
Worst parts:
Packed lunch on Torres del Paine National Park trip unsatisfactory: bread was dry & sandwiches seemed to have been prepared the previous day. Driver & Guide not particularly professional - picked up two young females and gave them a lift back to Puerto Natales even though the bus was already full. We were requested to fill in their questionnaire while the guide sat beside us and watched. It was difficult, therefore, to give a frank review.
Leandro
Agency's response
Leandro
Dear HowardWorksop, hope you are fine today I appreciate your feedback, thank you for taking the time to share your experience with us. I'm very happy to learn that you enjoyed your experience in So...Dear HowardWorksop, hope you are fine today I appreciate your feedback, thank you for taking the time to share your experience with us. I'm very happy to learn that you enjoyed your experience in South America with us. It was a pleasure to arrange the services in Chile for you two. I'm particularly relief that the whole current Chilean situation did not affect your normal itinerary. As for Torres del Paine, thank you very much for letting me know this. I will take immediately action and let my team there know these details you are mentioning not to happen again. Those images are amazing! I hope to have you back soon, maybe in Argentina?See more
Evaneos' response
Dear HowardWorksop, Thank you for your feedback! We are more than happy that you enjoyed your trip to Chile and we are looking forward to see you again soon! Yours sincerely, Your Evaneos Team!
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