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Trip review
Jordan

OHMIteam
OHMIteam
was disappointed by their trip to Jordan

The destination was worth visiting.
Trip Details
Traveled
With friends
Travel dates
December 22, 2018
Trip type
Classic

Trip customized with a local travel agent in the destination

OHMIteam
OHMIteam
January 1, 2019
Best parts:
The itinerary was well planned and manageable.
Worst parts:
The guide did not speak English so we felt cheated. She hardly could frame a complete sentence in English and struggled most times to communicate with us. After a while we started relying more on our own skills and third parties to get information. The assigned guide was obviously new and had worked with Evaneos for the first time. We had signed up with Evaneos because we thought we would get an English speaking guide.
Evaneos' response
Hello, Thank you kindly for providing your feedback from your trip to Jordan. We are delighted to read that you enjoyed your time in the destination, and that you were happy with your itinerary crea...Hello, Thank you kindly for providing your feedback from your trip to Jordan. We are delighted to read that you enjoyed your time in the destination, and that you were happy with your itinerary created by your local agent. We are very sorry to read that your guide was struggling with speaking English and we will discuss this with the local agency directly to ensure that they improve their partnerships for the future. We hope that this did not hinder your experience, and thank you for letting us know. Kindest regards, The Evaneos TeamSee more
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