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Elmer Sands
Mexico
Family
The trip was very well organised and everything went to plan
Best parts:
We enjoyed the sites,
The first hotel was very basic but very friendly and helpful
The********** hotel had very friendly staff and lovely rooms,
Raul was a great guide, genuinely loved his country and interested in its history.
He was very courteous, considerate and informative throughout our travels. He appeared very well read and informed on current affairs generally with a good command of English.
Worst parts:
the travel was not that interesting due to mainly travelling on main roads with no view but understandably needed to cover all of the sites.
Raul had to leave us to another guide on the Sunday/Monday who acted as a taxi driver rather than guide, had little command of English, Gave us next to no information at any of the sites we had to read the information at the sites ourselves. She was using her phone to text people at traffic lights and when the lights were green on many occasions we stat at the lights until the text had been sent and drivers behind were annoyed. Unless we tried to make conversation she was silent.
I cannot recommend her as a replacement to Raul and it ruined our last two days travels.
The Hotel on Holbox was not very friendly, restaurant staff were more interested in the TV than waiting on our table even though the restaurant was not well used in the evening often only a couple of tables use. room was nice but the shower only trickled water and was easier to wash in the sink.
Evaneos
Thank you for your feed back! See you around the world!
Geo
Mexico
Couple
Our trip to Mexico was amazing! This was our third trip using Evaneos and by far it has been the best one. All thanks to the local agent in partnership with Evaneos in Mexico, excellent recommendations and costumer service. She was quite accommodating, both before the trip, where she tailored the itinerary to meet our needs and our budget (she even calculated for us a budget per day which turned out to be pretty close to what we ended up spending) and during the trip as well by being in contact with us to check if we were satisfied with our itinerary or if we needed anything. We definitely recommend local agencies in parternship with Evaneos and we will surely go back to Mexico!
Best parts:
We liked pretty much everything about our trip itinerary, the cenotes, archeological sites, hotels, everything!
Worst parts:
The only thing we didn't like was the fact that one of us had Moctezuma revenge for a couple of days.
Norodnik
Mexico
Couple
We started in Cancun and drove to Chichen Itza and then on to Merida from where we visited Uxmal and Kabah. After flying to Chihuahua we took the train to Creel and Divisdero with activities in Copper Canyon. A further stop in Cerocahui before continuing by train to El Fuerte before flying to Mexico City for a visit to Teotihuacan and taking in some sites in the City itself
Best parts:
Sindy was great from start to finish and produced an excellent itinerary along the lines of what we asked for and within budget. We saw a lot of Mexico in a short period of time and would certainly consider returning to either repeat certain parts or to spend longer in some destinations. Highlight of the trip was definitely our time spent in Copper Canyon and the train journey which was spectacular
Worst parts:
Some of the pickups were a bit hit and miss which we were prepared for and did not affect or interrupt any of our activities. Wifi in some of the hotels was very poor and in this day and age it is required for a whole range of activities so should be factored in more carefully for customer itineraries.
harrison.roger@outlook.com
Mexico
Couple
Overall despite the 4 points raised above we thoroughly enjoyed our trip, visited lots of places we wanted to, but a shame the guide/company used whilst in Mexico City was rubbish - you should stop using him
Best parts:
Communication was great up until we arrived in Mexico
Worst parts:
Once we got to Mexico it wasn't great -
1. Nobody to meet us on arrival, had to call the office to find out why nobody was there to greet us, then had to wait almost an hour for someone to collect us.
2. 2 of the organised trips in Mexico City were AWEFUL - the guide was clueless, told things as fact that were rubbish, and took us to places NOT on our itinerary, then told us there was little or no time to visit the places we WANTED to see and had paid for - way too much time forced into gift shops we had ZERO interest in - felt ripped off, and abused.
3. Booked a food tour, and was given the completely wrong address to go to in our itinerary - not very helpful in sorting this out, and not very apologetic getting it wrong in the first place.
4. Generally little specific info on travel arrangements during the trip - ie who was picking us up where and when - not helpful, info given was far to vague.
Evaneos
Thank you for your feed back! See you around the world!
ContentintheYucatan
Mexico
Couple
We spent a week in Mexico in and around Valladolid, Mérida and ended our trip with a relaxing stay on Holbox Island. I loved being able to explore the cenotes (cavernous fresh water swimming holes), Mayan archeological sites and the Rio Lagartos water reserve during the afternoon and return back to the city of Valladolid or Mérida in the evening for a tasty meal of authentic Mayan cuisine. It was a perfect mix of outdoor adventure, food and culture. We met many friendly people along the way...we made efforts to communicate as much as possible in Spanish and it completely enriched our travel experience. A truly unforgettable trip!
Best parts:
We loved swimming in the cenotes, eating all of the delicious Mexican food and exploring the Mayan ruins Uxmal, Chichen Itza and Ek Balam.
Worst parts:
Everything was perfect!
Evaneos
Dear Contentinthe Yucatan, We love to read how much you enjoyed trip to Mexico. It is such a beautiful country! Thank you for your positive feedback and the beautiful photos, We look forward to seeing you at Evaneos in the future! With kind regards, Evaneos Team
Evarabbit
Mexico
Couple
We had a lot of programs we did for the first time in our lives:
- floating down on a Maya canal in the Sian Kaan Biosphere Reserve
- dive in the Grand cenoté
- to participate in the urban fiesta in Merida
- see the Palm sunday procession and the fantastic flower carpets in Antigua Guatemala
- staying 20 meters from the lava flow on the Pacaya volcano
- to explore the Mayan world
Best parts:
Simply everything. The local partner agency and especially our personal travel advisor Ivana have made a perfect job. During the organization, she found a solution to all our wishes. The hotels were chosen very carefully, all close to the attractions. All of the accommodation was special (beach bungallo, chalet in the jungle, hacienda with the inner garden ... etc).All tour guides were very kind and calm, and most of all they were careful about the exact arrival. We've got a lot of extra information about each of their cities, people, habits, and natural attractions. Ivana has escorted our journey and has always been notified in time if we had to prepare for any change or problem.
Worst parts:
the bad thing is that it is over
Philippe
Mexico
Couple
Mexico city and then the main maya cities ending in tulum
Best parts:
Great hotels , nice guides , everything was absolutly flawless
Worst parts:
Nothing really
Would have loved a bigger room in mexico coty but thst was very minor
Nelsk
Mexico
Couple
Generally a fantastic insight ot the Yucatan area and all of the visited locations and detinations were exceptional and, only with the exception of the Hotel P**** C*****, the whole trip was more than enjoyable, informative and educational.
Best parts:
Overall the trip was fantastic, except for that referenced in the 'worst part' below:
In particular our driver/guide, Jorge A.V, who drove us throughout our trip was exceptional. He was very informative, helpful and ensured our safety throughout our trip. He went out of his way, well beyond that normally expected, to ensure that our trip was totally enjoyable.
Worst parts:
The Hote P**** C*****, 27th March 2019, very disappointed with this accommodation! Considering the overnight cost the staff were surly, unhelpful and uniformative, surpisingly no one had any level of english for provision of information. The food was disappointing, especially the breakfast.
Overall we would not recommend this venue at all!
Geoffrey
Mexico
Couple
We really enjoyed Oaxaca, Puebla & Mérida. The beaches in Tulum,despite the weather were very beautiful & we had lots of sunshine throughout our trip,cool in Mexico City & Oaxaca,hot in Puebla & Mérida.
Best parts:
We had a really great time,we met our driver on the second day,& from the beginning we knew we would be in safe hands. He was really helpful,courteous & considerate. A good careful driver he was always cheerful ,well dressed & despite our lack of Spanish he made every effort to understand our needs & spoke sufficient English to make himself understood.
The trip was very well organised by Ivana & we really liked most of the places we visited. All the hotels we chose were absolutely perfect for our needs, our hotel in Puebla which was outstanding in every way & highly recommended. We ate some very good food in Mexico & the whole trip exceeded our expectations.The friendliness of the Mexican people really helped us have a most enjoyable,interesting & relaxing holiday.
Worst parts:
The very heavy traffic congestion.in Mexico City & in most of the towns we visited, the crowds & poor condition of the Chichen Itza site in comparison to the others we visited. The weather in Tulum was a little disappointing,very windy & the sea was far too rough to swim in. The seaweed problem was very much in evidence but our stretch of beach was kept in near perfect condition by a team of 6 who worked tirelessly to remove it all day,thanks to the perfect beach hotel.
Nigbat
Mexico
Couple
This was a 40 day trip from Guadalajara back to Cancun. We used both hotels and Airbnb for accommodation. Tours were prebooked through Ivana and everything went to plan. One minor hiccup when the Airline cancelled our flight, however, Ivana soon had that sorted and all was well.
Best parts:
This was a joint planning exercise between ourselves and Ivana. Took several weeks to plan but the final itinerary was fabulous. The hotels were spot on for what we needed at various stages of the trip. Guides were first class, all spoke really good English and were extremely knowledgeable. We were really well looked after. Few minor hiccups along the way, but a phone call to Ivana soon sorted everything, so no complaints there.
Worst parts:
It was too short, our own fault, but with a bit more research we would have stayed longer in some places.
MJ
Mexico
Couple
Mexico City very interesting, and so were the Mayan ruins. worth going to both
Best parts:
The ruins and the beach at Tulum
Worst parts:
1. the food - lots of indigestion from the oil used
2. mexican hotels don't understand the concept of 'a room which is quiet at night time' - disappointed that our local travel agent didn't get this right for us
3. the location of the hotel in Mexico City was not great, and the hotel in Merida needs to improve - its breakfast was poor, its attitude was 20-years out of date. again, disappointed with our local travel agent. Anyone can chose badly over the internet, the point of using a local agent is to get better choices
Doug M
Mexico
Solo
I requested an itinerary of three high volcanoes; my God not only did a superb job of guiding me to end up of these, he added a couple innovative extra excursions, always very much appreciated.
Best parts:
Excellent guide on the peak climbs, in every category.
Worst parts:
Distance from hotel in Malinalco to climb of Toluca: 21/2 hours one way.
Malinalco Hotel however was excellent.
Hampton Hotel Mexico City was charming, nice location.... but shower and bath did not function.
memories of Mexico
Mexico
Couple
We travelled to; Mexico City, Puebla, Guadalajara, Merida, Chichen Itza and Tulum and found they all offered a different insight into Mexican history. culture and modern day life.
Seeing the Diego Rivera murals was a pivotal moment. The Dia de Muertos preparations, shrines and processions were fascinating and exciting. The magnificence of Chichen Itza. The beautiful colonial buildings everywhere and the welcoming friendliness of the people without the demanding persistence of street sellers experienced elsewhere. Finally the R & R of a wonderful beach resort for three days where nothing was too much for the hotel staff.
Best parts:
The art, the colour, the people, the architecture, the diversity and the food.
Worst parts:
The poverty in the countryside and the suburbs of the cities and towns.
TheodoraGR
Mexico
Friends
It was the first time for both of us in Mexico and we have indeed very nice memories from it. We were very lucky the fall on local celebrations in Oaxaca and in the indigenous village of San Juan Chamula in Chiapas. Mexico is a place worth visiting as it combines local culture, ancient history, natural environment, gastronomy and music. We used local transport for moving from one area to the next one, and that was safe and comfortable.
Best parts:
Our 16 days trip in August 2018 involved an itinerary from Mexico City to Oaxaca, San Cristobal, Palenque, Campeche, Merida and Playa del Carmen. Therefore we had the chance to meet various places, culture and people from the areas we passed. The most impressive parts were the celebration events of Asuncion de Maria on 15th August in Oaxaca, a ceremony of Mayas in the highlands of Chiapas, the Pyramids of Teotihuacán, Palenque, Chichén Itzá and Uxmal, Oaxaca and San Cristobal city centres, a traditional marriage celebration we fall on by chance in Oaxaca, the petrified limestone waterfalls of Hierve el Agua, the waterfalls of Agua Azul and a cenote Ik Kil near Chichén Itzá where we had the chance to take a refreshing dip, the Cañon del Sumidero and the Sian Kaan natural park near Tulum.We also enjoyed the traditional food especially in Oaxaca, the local markets in San Cristobal and Oaxaca, the traditional music of Mariachi especially in Garibaldi square in Mexico City and the beaches and snorkelling in Caribbean coast.
Worst parts:
We cannot mention any parts that we disliked; apart from some awkward situation we had in Mexico City wit the local taxi drivers. Also, some of our tours were mixed with English and Spanish speaking participants and the guided tour was bilingual but mainly in Spanish.
Toucheti
Mexico
Family
Amazing - above our expectations.
Our highlights were Xochimilco, food in Oaxaca, swimming in a Cenote
Best parts:
Oaxaca
Xochimilco
Worst parts:
Cancun - we did not like the hotel (this is not really our type of place)
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