We are very happy with the Destinations chosen by us. We are also very happy with the qualities of the Guides & Drivers provided by the Agency. The trip would be perfect had the hotels at 2 cities be better & we had no problem with coordination. Agency personnel must empathize with the tourists, with serious language problem in a strange land, we need constant guidance & up to date information, no anxiety!
Our trip through 3 countries was most interesting, the 3 classic old cities of Khiva, Bukhara & Samarkand in Uzbekistan, the amazing Dawaza Crater & beautiful white city of Ashgabat in Turkmenistan and the most scenic drive through Tajikistan. The people of the three countries were most friendly.
1) The hotels provided in Dushanbe & Pendjikant in Tajikistan were at best 1*, far inferior to the 2-3* expected. Water pressure & hot water system in some hotel bathrooms were disappointing.
2) Agency should check the accuracy of the write up given out. Travel time from Mary, Turkmenistan to border was given as 1.5hours, should be 4 hours!
Urganch in Khiva itinerary was shown as in Uzbekistan, actually Turkmenistan.
3) At many sights of Museum, Ruins & Monuments, no local Guide provided. I had to find my own guide, otherwise visit would be wasted without explanation. Local costs are very low, no reason to save on cost of guides.
4) Agency coordination with us should be improved! On some days, I had to chase after information for the next day, like time for start of tour, time to depart for next city or name of guide or driver! This caused me undue anxiety.