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An update from Evaneos

Trip review

loved their trip to Tanzania

We really enjoyed the Safari experience with the local agency despite the disappointing lack of bird knowledge. Tent With A View, ******* staff and accommodation were amazing. ********* is one of the best guest houses we have stayed anywhere in the world. Tanzania is wonderful and we hope to go back on a bird watching holiday in the future.
Trip Details
As a couple
Travel dates
June 28, 2019
Trip type

Trip customized with a local travel agent in the destination

July 15, 2019
Best parts:
The trip was organised very well. Airport pick ups were very good. The first part of our Safari in Selous with Tent With A View at ****** was excellent. The guides knowledge of animals and birds, the food and accommodation were fantastic. The stay at ******* was amazing. The room, staff and food were of the highest quality. The rest of our Safari was with another local agency. The guide's knowledge of the animals, plants, trees and history of the parks was very good. The accommodation at *******, *********, and *******were very good. The staff, facilities and food were all very good. We particularly enjoyed ******** as the staff were excellent. We saw close up views of the animals and got fantastic photographs. ********, Zanzibar was a beautiful place to rest up after the busy Safari. Once more staffed with lovely, friendly and helpful people. Great food. We could almost turn vegetarian because of the wonderful vegetarian food that was on offer alongside other dishes. A stunning beach. A bit of paradise on earth, as is Tanzania in general. Wonderful country full of lovely people.
Worst parts:
We were particularly interested in the bird life of East Africa as well as the animals. We were assured that our guide with the local agency would know all the birds and have a bird book with him. Unfortunately this wasn't the case as there were very wide gaps in his knowledge. He knew some of the larger species but very little of the small, more interesting to us, birds. We were very disappointed with this lack of bird knowledge. It made it very difficult for us to try and identify them. If it wasn't for the fact that we were able to get lots of photographs we would have had no chance of identifying a lot of birds we saw. ********* was the worst place we stayed. It was all facade and no substance. It was supposed to be of the highest class but it was the only place where the room wasn't made ready for sleeping. We even had the bed turned down and mosquito net prepared in the tented camp in Serengeti. The food wasn't that good and the staff didn't seem to care. Maybe we had been spoiled by the staff in all the other places.
Agency's response
Hi David, many thanks for taking your time to write a few sentences about your experience in Tanzania and for sharing these lovely photos with us! We are very happy that you enjoyed most of your tr...Hi David, many thanks for taking your time to write a few sentences about your experience in Tanzania and for sharing these lovely photos with us! We are very happy that you enjoyed most of your trip and it was a real pleasure to have you as our clients! I am very sorry that the guide could not meet your standards with regards to the birdlife in the parks of Northern Tanzania. We did speak about your special interest before your safari and he assured us that he will be prepared. My sincere apologies for him not being able to identify every bird for you. I will also forward your comments about the lodge in Karatu to the management as this is really unacceptable. We have actually had good reviews for this property in the past but we will definitely look into it and in case their standard has dropped significantly, just like you experienced it, we will take all necessary steps. On behalf of the whole Team I would like to thank you for being out guest! Wishing you both all the best, VeraSee more
Evaneos' response
Hello David! Thank you so much for your detailed feedback and wonderful pictures! We are very glad to hear that you enjoyed travelling with us and are looking forward to see you again soon!
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