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An update from Evaneos

Trip review
Poland

Stayce's Mom
Stayce's Mom
loved their trip to Poland
We loved our Polish adventure and cudos go to all of our guides. We thoroughly enjoyed Warsaw Old Town, The Uprising Museum, Lazienki Park, Chopin, our tour of the Royal Castle and Zapiecek pierogi! Maria recommended that we take the high speed train from Warsaw to Krakow and that was easy and fun. In Krakow we enjoyed the city tour, Oscar Schindler's Factory, Zakopane and the National Park there, Auschwitz including Tour of Birkenau, Jasna Gora to see the Black Madonna and finally the salt mine at Wieliczka.
Trip Details
Traveled
In family
Travel dates
October 13, 2018
Trip type
Luxury

Trip customized with a local travel agent in the destination

Stayce's Mom
Stayce's Mom
October 22, 2018
Best parts:
I loved being able to customize a visit to Poland working with a Polish travel agent in Warsaw. I was able to plan everything I wanted to do through the convenience of an app on my phone. The travel company representative, Maria was just incredible. She worked to make sure our trip went smoothly and provided all the paperwork and information I would need to make that happen. We had an amazing adventure in Poland!
Worst parts:
The only problem we encountered was when our transport from the hotel to the airport by private car did not arrive. When the driver show up by the appointed time, I called Evaneos support and our local agent but since it was Saturday morning, no one was answering. It was easy to get a cab to the airport but there was anxiety while waiting, how long was the ride, will we make our flight?
Maria
Agency's response
Maria
Dear Christine, Dear Stayce, Thank you very much for visiting Poland and very good feedback. I apologize for transport situation, please, accept the apologize from the driver as well. I hope you will...Dear Christine, Dear Stayce, Thank you very much for visiting Poland and very good feedback. I apologize for transport situation, please, accept the apologize from the driver as well. I hope you will visit Poland once again. I wish you many interesting tours and invite to discover Poland and Central Europe with us. Greetings from Warsaw. MariaSee more
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