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An update from Evaneos

Trip review
The Philippines

Dom
Dom
loved their trip to The Philippines

See my comments above.
Trip Details
Traveled
Alone
Travel dates
January 13, 2020
Trip type
Luxury

Trip customized with a local travel agent in the destination

Dom
Dom
January 25, 2020
Best parts:
Fantastic scenery of El Nido in the two tours I have made. Super massage paid by the local agent in Boracay - one of the best, if not the best, I have taken in my life.
Worst parts:
Horrible terminal 4 in Manila Airport - worse than third world bus terminals or stations. By the way, the whole airport is extremely messy. Confusion made when I have arrived -- instructions were to look for Discovery Primea in Terminal 3. Local agent have assumed I would land on Terminal 3 but I arrived on Terminal 2. I had to ask where to go and security told me to take a taxi to Terminal 3 that was about 1 mile away from Terminal 2. Bad services on El Nido hotel. By the way, everybody and everything in The Philippines, don't care about time. Planes depart very late, breakfast in El Nido hotel at least half an hour late.
Junji
Agency's response
Junji
Hi Domingos, Thank you for taking the time to give us a review. I am so happy you enjoyed your trip to the Philippines. Regarding the Terminal 4 airport, it is indeed not the best. Unfortunately, ...Hi Domingos, Thank you for taking the time to give us a review. I am so happy you enjoyed your trip to the Philippines. Regarding the Terminal 4 airport, it is indeed not the best. Unfortunately, that is the only way to get to the breathtaking El nido directly. In the end, I think it is worth it. Hope you think so too.:) Regarding the confusion during your arrival. I did not assume you were arriving at terminal 3. I knew very well you were arriving at Terminal 2, it is indicated in your hotel voucher as well as the detailed travel guide. I also included a map of terminal 2. I'm sorry you had to go through that. But i'm glad that didn't stop you from enjoying your trip. Hope to see you again soon. Thank you. Best regards, JunjiSee more
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