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An update from Evaneos

Trip review
Mongolia

Edchief Pennsylvania, USA
Edchief Pennsylvania, USA
loved their trip to Mongolia

It would be very hard to identify one single rewarding experience. Every day there was a new and exceptional experience, the people, the country, the hospitality, the history of Mongolia; where are all very fascinating to us.
Trip Details
Traveled
In family
Travel dates
June 8, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

Edchief Pennsylvania, USA
Edchief Pennsylvania, USA
June 23, 2019
Best parts:
The local agency that was assigned to me from Evaneos was simply amazing. Ms.Otgoo was very responsive, even at odd hours at night she would get back to me very promptly. Having compared six other agencies, our agency provided a very comprehensive, detailed and adaptive itinerary; during the course of our tour because of the weather there were some cancellations, however the general manager was quick to meet with us, modify our trip and we proceeded in an uninterrupted fashion. Ms, Otgoo went out of her way to welcome us, and invited us to a sumptuous dinner at one of the most prestigious restaurants in town. We felt that all our requests were fulfilled and we were provided a very reasonable and competitive price quotation. The guide Ms. 'Maggie'that was assigned to us was an outstanding individual, very cooperative, full of life and energy, had a wealth of knowledge, and took care of our every need before we could even ask.WE have traveled all seven continents and I have dealt with dozens and dozens of guides, I will rank her at the very top of our list of experiences. The two drivers we had Mr. Tamir for 11 days and Mr. Tumee for 3 days were fantastic expert drivers, very professional; and we felt safe while driving around a large part of Mongolia off road in very difficult terrain, they were simply great.
Worst parts:
There was some minor miscommunications early on in the trip regarding gratuities, however the tour manager and guide quickly cleared this up and we had a smooth remaining tour. All in all, I would say there was no downside to our trip given the circumstances of unpredictable weather and changes in venues, at the end of the tour we felt that we had a very satisfying and rewarding experience.
Otgoo
Agency's response
Otgoo
Dear Mr. Moitra, Thank you so much for being part of us. I am very glad to meet you and your wonderful family. It was pleasure to have you guys in Mongolia. Thank you so much for everything. Big hu...Dear Mr. Moitra, Thank you so much for being part of us. I am very glad to meet you and your wonderful family. It was pleasure to have you guys in Mongolia. Thank you so much for everything. Big hugs!!! OtgooSee more
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