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Trip review
Mexico

Emma
Emma
loved their trip to Mexico

Copper Canyon is astonishingly beautiful and, as planned by Ivana, makes a brilliant and well-shaped trip, uniquely Mexican but easy to navigate. Although I was travelling on my own, I was soon 'adopted' by various groups - some Mexican, some foreign - and ended up having quite a sociable time.
Trip Details
Traveled
Alone
Travel dates
August 15, 2017
Trip type
Luxury

Trip customized with a local travel agent in the destination

Emma
Emma
August 22, 2017
Best parts:
How helpful and flexible the travel agent Ivana was. The ASTONISHING views. The train.
Worst parts:
Because I booked late, the usual hotel was full and I stayed at one a little further up the line - which I knew beforehand. But that hotel was - I think - not used to guests who had trips included, and as I had given up the voucher which made it clear what I had already paid for, and their receptionist spoke zero English and so couldn't read my itinerary, which was all the evidence I had of what should have been included, it was tricky to sort out.
Sonia
Agency's response
Sonia
Hi Emma, Thank you very much for your kind feedback!! Feedbacks like your always help us to improve our services! Thank you very much for that! We are very happy that you liked the Copper Canyon and...Hi Emma, Thank you very much for your kind feedback!! Feedbacks like your always help us to improve our services! Thank you very much for that! We are very happy that you liked the Copper Canyon and are very sorry at the same time that the receptionist at the hotel did not sort out the situation very well. Since the Copper Canyon is the deepest Mexican experience you can probalby have, sometimes some things need a litte bit more time and patience. :-) However, we are very happy that you had a great time and that you enjoyed the special trip. We hope to see you soon in Mexico! All the best, IvanaSee more