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Trip review
Mexico

san
san
loved their trip to Mexico

We really enjoyed the trip mostly. Special thanks to Hector. We spent most time with him and it was really comfortable to have him around with us. The Pyramid and cultural tour was fun and worthwhile.
Trip Details
Traveled
As a couple
Travel dates
December 9, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

san
san
December 21, 2019
Best parts:
The whole trip was great. Our guide, Hector and Gabriel were awesome. We were taken care very well.
Worst parts:
There were some miscommunications about the pickup during stay at mexico city ie. The wrong telephonr number, wrong driver and ambiguous place to meet. Since the hotel we were staying is located in downtown and it is really difficult to find the parking. We often had to call Evaneos office and also needed assistance from hotel staff to help out. This caused delay and could be hectic sometimes.
Sindy
Agency's response
Sindy
Hi Sansern, Thank you very much for your feedback. The whole team is very happy that you enjoyed your trip so much and that you had such a wonderful time here in Mexico. Mexico City is a huge city...Hi Sansern, Thank you very much for your feedback. The whole team is very happy that you enjoyed your trip so much and that you had such a wonderful time here in Mexico. Mexico City is a huge city and unfortunately sometimes it gets very crowded so that it can be difficult for the driver to find parking lots and to arrive exactly on time, especially because during your stay in your self-organized hotel the street in front of the hotel was closed. But I am glad that everything turned out very well and that you enjoyed your trip so much, which is the most important for us! We thank you very much for travelling with us and hope to welcome you back to Mexico very soon!” Thank you Louay and greetings from Mexico, SindySee more
Evaneos' response
Thank you for your feed back! See you around the world!
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