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Trip review
Mexico

Nelsk
Nelsk
loved their trip to Mexico

Generally a fantastic insight ot the Yucatan area and all of the visited locations and detinations were exceptional and, only with the exception of the Hotel P**** C*****, the whole trip was more than enjoyable, informative and educational.
Trip Details
Traveled
As a couple
Travel dates
March 24, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

Nelsk
Nelsk
April 3, 2019
Best parts:
Overall the trip was fantastic, except for that referenced in the 'worst part' below: In particular our driver/guide, Jorge A.V, who drove us throughout our trip was exceptional. He was very informative, helpful and ensured our safety throughout our trip. He went out of his way, well beyond that normally expected, to ensure that our trip was totally enjoyable.
Worst parts:
The Hote P**** C*****, 27th March 2019, very disappointed with this accommodation! Considering the overnight cost the staff were surly, unhelpful and uniformative, surpisingly no one had any level of english for provision of information. The food was disappointing, especially the breakfast. Overall we would not recommend this venue at all!
Harriet
Agency's response
Harriet
Hi Victoria and Neil, Thank you so much for taking some time to tell us about your trip. It's really great that you had a fantastic time exploring the Yucatán Peninsula. I will pass on your comments ...Hi Victoria and Neil, Thank you so much for taking some time to tell us about your trip. It's really great that you had a fantastic time exploring the Yucatán Peninsula. I will pass on your comments to your driver Jorge who will be very happy to hear that you enjoyed your trip with him. I'm sorry to hear about your experience at the hotel P***** C****. We usually receive good reviews about this hotel so we will be taking your comments into consideration and doing everything possible to improve the service we provide down in Calakmul. It was an absolute pleasure to assist with your trip planning! Best wishes, HarrietSee more