Trip Laos: feedback of toto - 10 in Laos with <span class="agency-name">Kham</span>’s agency

toto

loved their trip to Laos

We had a very memorable trip. Starting off with kickboxing lesson was amazing. We thought this was a demonstration and loved the actual lesson. The orchid hike was nice, we had a dance off with village kids at the homestay, loved kong lor cave and the hotel we stayed there. We gad a blast taking pictures of the trees in the lake. Mystic coffee was awesome, and appreciated making us a special roast just for us. 4000 islands was good at first. I had hoped to buy from the village rice paper and a sticky rice pot. That could have been shorter dye to the heat. There were a lot of temples which we had not requested. Luang Praban was of course wonderful being a UNESCO site. Good it was last. The cooking class was also great fun!

Trip Details

Traveled

With friends

Travel dates

October 16, 2017

Trip type

Luxury

Trip customized with a local travel agent in the destination

Kham’s agency

6 reviews

Your Local Agency for Discovery and Culture Travel in Laos

Joined Evaneos

6 years

Find out more about their agency

toto

October 27, 2017

Best parts:

We loved the coffee farm and jeep tour! The farmer was very knowledgeable, his wife cooked a great meal, and we felt the jeep tour was adventurous with the ending at a waterfall amazing. We enjoyed all of the additional guides, from the orchid trek to 4000 islands - they were very knowledgeable and helpful. The hotel owners at Sinouk Coffee Resort and Nakon Cafe Guesthouse were very attentive to my shellfish allergy.

Worst parts:

Le Bouton D'or Boutique hotel had very poor service. The power went out, which was not their fault. But they were unhelpful, non communicative, treated all customers poorly, and started breakfast late so we missed it. The owner was rude and the employee literally walked out. 4000 islands was very hot, which we are not used to. My friend overheated and showed signs of heat exhaustion. Our village guide understood and took us back early. This was nobody's fault, but maybe more breaks and fewer islands.

Agency's response

Vithaya

Hello Heather, Thanks so much for your valuable time to give us a feedback about your trip done in Laos recently and I am very glad that overall you love our country and our program contents we had ...Hello Heather, Thanks so much for your valuable time to give us a feedback about your trip done in Laos recently and I am very glad that overall you love our country and our program contents we had proposed for your great time in Laos. I am so sorry about the error management at the Le Bouton D'or Boutique hotel. I will take this point immediately to investigate and clear with them to reassure their standard of services being improved and more professional. For the 4000 Islands trip, I will review with our team to be more selective of the visit Islands and I have to confess that the southern Laos is more temperatures than middle part and up to northern Laos and thanks to our village guide for notice that and helpful along the trip. We do hope to get in contact soon in near future for your next adventure in Laos :) Best wishes, VithayaSee more

Trip review Laos

Trip customized with a local travel agent in the destination

Trip review
Laos