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Trip review
Kenya

Not a good service
Not a good service
was disappointed by their trip to Kenya

The trip could be really amazing if it was organized better, no money worth for the service received
Trip Details
Traveled
As a couple
Travel dates
September 21, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

Not a good service
Not a good service
September 28, 2019
Best parts:
Safaris and last accommodation
Worst parts:
Trip not well organized, the driver get lost twice and he wasn't a proper guide, a lot of waste of time duringtthe trip and accommodations with different standards
Irene
Agency's response
Irene
Dear Alessandro, Good morning and thanks you for taking time to send us your valuable feedback. We apologize for the shortcomings and rest assured your feedback has been taken seriously and we will us...Dear Alessandro, Good morning and thanks you for taking time to send us your valuable feedback. We apologize for the shortcomings and rest assured your feedback has been taken seriously and we will use this to rectify where we went wrong. However, I am glad o dee that the best part of your holiday a the safari., once again, thanks you so much for your valuable feedback . Best Regards,See more
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