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Trip review
Kenya

Mark Welsh 75
Mark Welsh 75
loved their trip to Kenya

The Massai Mara was incredible and best part of trip. We saw so much there and saw thousands and thoil usands of migrating milderbeast and zebra.
Trip Details
Traveled
In group
Travel dates
August 31, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

Mark Welsh 75
Mark Welsh 75
September 10, 2019
Best parts:
The trip was amazing. Driver/guide very good, stayed in lovely accommodation and got to see the most incredible wildlife, this was beyond what we could have hoped for.
Worst parts:
When we booked we thought the price was not affected by exchange rates, but it was. So when it came to fi al payment the trip had gone up by around £300. Being UK customers the price should have been in GBP from outset and not subject to exchange rates, this was a lot of money to find and the agency agreed to meet us half way but this was quite off putting.
Irene
Agency's response
Irene
Dear Mark Welsh 75, Good afternoon and thank you so much for taking your time to send us the feedback. We are sorry for the loss on exchange rate and we have noted this and will make rectification wi...Dear Mark Welsh 75, Good afternoon and thank you so much for taking your time to send us the feedback. We are sorry for the loss on exchange rate and we have noted this and will make rectification with our other UK clients and hopefully during your next trip:) it was really a pleasure arraigning your trip and we look forward to hosting you/friends/family again in our country. Once again, we appreciate your feedback and hope to see you in near future. Best Regards, IreneSee more
Evaneos' response
Dear Mark Welsh 75, Thank you for your feedback! We are more than happy that you enjoyed your trip to Kenya and we are sorry for the loss on exchange rate. Yours sincerely, Your Evaneos Team!