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Send a trip inquiry to this agency Shahlo’s team speaks English and specializes in tailor-made tours.

Shahlo’s agency Your local agency for classic tours in Kazakhstan

489 reviews
  • Specializes in Classic Trips
  • Specializes in Off-The-Beaten-Track Trips
  • Specializes in Join-A-Group Trips
  • Specializes in Hiking and Trekking Trips
Our agency's mission is to introduce travelers to the many centuries-old cultural heritage, beautiful landscapes, and friendly people of Uzbekistan and the Silk Road. We believe that travel is the best way to learn about a country’s culture and identity, through a bridge of friendship and mutual understanding between travelers and local people. We offer everything from cultural, historical, archit... Our agency's mission is to introduce travelers to the many centuries-old cultural heritage, beautiful landscapes, and friendly people of Uzbekistan and the Silk Road. We believe that travel is the best way to learn about a country’s culture and identity, through a bridge of friendship and mutual understanding between travelers and local people. We offer everything from cultural, historical, architectural, gastronomic, family, pilgrimage, and eco tours both for individuals and groups in Central Asia: Uzbekistan, Tajikistan, Turkmenistan, Kazakhstan and Kyrgyzstan. We provide travelers with hassle-free travel, all the best hotels, tourist spots, and necessary paperwork, and have already been trusted by more than 20,000 happy travelers since our agency was founded in 2001. See more
Joined Evaneos: 5 years ago
Agency operating for: 18 years
Based in: Samarkand, Uzbekistan
Languages spoken: Chinese, Italian, German, Spanish, English, French
Why was this local agency selected by Evaneos?
  • The agency has unparalleled local knowledge to share
  • The agents are not only experts of the Silk Road but also specialize in tailor-made travel
  • The tours organized by the agency offer great value for money
See our selection criteria for local agencies

Meet their team

Meet the friendly specialists at Shahlo’s agency.

Find out more about Shahlo’s local agency

Lake in Kazakhstan

Find out more about Shahlo’s local agency

Find out more about Shahlo’s local agency
Lake in Kazakhstan
 To follow the Silk Road is to follow a ghost. It flows through the heart of Asia, but it has officially vanished leaving behind the pattern of its restlessness. 
Colin Thubron
Kolsay Lake Kazakhstan
Horses in Kazakhstan
Charyn Canyon
Astana in Kasakhstan
The Agents Top Picks
  • Kazakhstan is famous for its breath-taking national parks such as the beautiful Kolsay Lake!
  • Wild horses grazing against a backdrop of rugged scenery are just one of the many things you'll see here during your trip.
  • Photography lovers won't be disappointed by Charyn Canyon, which can be found in Almaty region of Kazakhstan.
  • The vibrant, bustling city of Astana is worth a visit to Kazakhstan in its own right.

Local-made trips: A better way to travel

Local culture in Kazakhstan
We work with small local businesses rather than internationally-run providers
Our agency offers local-friendly experiences by looking for bed and breakfasts located in isolated or remote areas in order to provide a more authentic view of the country, while providing residents with additional income which allows them to enhance their cultural heritage and contributes to the local economy.

Traveler reviews

489 reviews
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  • Jim & Cindy
    Jim & Cindy
    October 15, 2019
    Best parts:
    The history, culture and scenery was amazing.
    Worst parts:
    Our experience with *** was mixed. Our initial planning went well and they were very accommodating with tailoring the itinerary to our wishes. However, when it got close to the time to apply for a Turkmenistan LOI and make the final payment things went down hill. Before we left they missed the deadlines for requesting our LOI information for Turkmenistan and sending us a link for the final payment. It appeared as the trip was headed toward falling apart so I contacted support@evaneos.com and they helped to get things on track. I sent a detail description of the problems before we left to support so I won't repeat what I wrote then here but the delays caused numerous problems. Below is a summary of those problems: • several of the hotels that we agreed to during our planning process were cancelled due to the late final payment which was due to them not providing us a link to the final invoice until about a week before we left even after several requests from us. ⁃ Hotel/Resort at Issyk Kul lake was closed for the season except for renting self service bungalows. When we were dropped off we discovered there was no water in the room so went looking for some place to get a bottle but discovered that litterally everything at the hotel was closed - restaurants, bars, snack shops, pools, beach, etc. The only other people there were maintenance and security staff. The guide had left but we called him and came back to get us and took us to dinner. ⁃ On arriving in Khiva we were dropped off at a hotel in the middle of a residential district and the driver had no information about our dinner, which was included in our itinerary, or about when or where we were suppose to meet our guide the next day. We found a restaurant using Google Maps and went to dinner since the hotel didn’t have a restaurant. The next morning no guide showed up so I sent *** a WhatsApp message, and to make a long story short, the guide had gone to the hotel where we were suppose to be booked that had been cancelled because of the late payment. ⁃ there were other hotel changes but the downgrade wasn’t drastic and didn’t cause us any problems so I won’t go into them in detail. • we were stranded at a border after crossing into Tajikistan. My phone no longer worked because I hadn’t had a chance to get a Tajik sim card so after an hour I was able to get a local at the border to call the next hotel (had the number in my trip details) to see if they could arrange transport. They couldn’t so I got another local that was headed our way to take us to the hotel. The hotel worked with our guide often so they called them and they met us at the hotel. • after being stranded at the border I insisted that the next guide in Osh call the guide in Uzbekistan to make sure that everything was arranged. The Uzbek guide had no idea what our Tajik guide was talking about as he was scheduled to guide an Italian group the next day. Our Tajik guide called his boss in Bishkek and was told that they would work out something the next morning as it was too late that day. I sent *** a message on WhatsApp and fortunately one of their people got it and arranged for a guide. We would have been stranded without a guide again if we hadn’t insisted that they call and confirm our crossing. • When our guide finally showed up in Khiva (see 2nd bullet under the hotels main bullet above), I went over our program with her to make sure it was what we expected and it turned our that she had been booked for a half-day morning tour only. I told her that it should be a full day tour and include lunch and dinner. She told me that, no, it was only a half-day tour and that if our lunch and dinner were included that we could eat at the hotel, however, as mentioned above, the hotel didn’t have a restaurant. After about a half hour of back and forth with her manager and Silk Road she got the message that it was a full day tour with lunch and dinner included. Her boss booked the meals after that and we ended up stuck way back in a corner for our lunch and dinner as both restaurants were already fully booked. The above are the major issues that we faced. There were other small things but that’s always true so I won’t go into them. Regards, Jim Barnett
    Summary:
    The destination was very nice and overall, we enjoyed the trip even though there were several stressful problems.
    Evaneos' response
    Dear Jim & Cindy, Thank you for your feedback! We are more than happy that you enjoyed your trip to Uzbekistan, although there were some issues and we are looking forward to see you again soon! Y...Dear Jim & Cindy, Thank you for your feedback! We are more than happy that you enjoyed your trip to Uzbekistan, although there were some issues and we are looking forward to see you again soon! Yours sincerely, Your Evaneos Team!See more

  • The Adventurers
    The Adventurers
    October 11, 2019
    Best parts:
    We all enjoyed Uzbekistan totally So much to see & take in-the architecture & art on monuments,the history, the culture-all very very beautiful & interesting-difficult to pick 1 or few things Loved Khiva & could have spent two days instead 1 Also could have spent atleast 1 more day in Samarkand -2 days was a bit rushed
    Worst parts:
    Not satisfied with the hotel *** in Nukus -had they run the centrally controlled exhaust fans in the bathroom to clear the stench that would have been better Very unhappy with hotel *** in the Ferghana Valley-the service was very poor overall considering that it is a 4* hotel-the front desk & the restaurant at the hotel gave very poor service After promising to do so,they did not give us wake-up calls & quality of take away breakfast was poor
    Summary:
    We spent 10 full days in Uzbekistan & really enjoyed all the sight seeing Loved Khiva,Bukhara,Samarkand & Tashkent-Enjoyed the drive through Ferghana Valley Our customized itinerary worked out well b...We spent 10 full days in Uzbekistan & really enjoyed all the sight seeing Loved Khiva,Bukhara,Samarkand & Tashkent-Enjoyed the drive through Ferghana Valley Our customized itinerary worked out well but was a little hectic for us seniors 70 plus The show at ElMerosi in Samarkand is a must see We tasted all the local specialties & had a very good flavour of art & architecture,culture & history of Uzbekistan Our guide Saeed,was very knowledgeable & well organized A memorable & lovely tripSee more
    Evaneos' response
    Dear The Adventurers, Thank you for your feedback! We are more than happy that you enjoyed your trip to Uzbekistan and we are looking forward to see you again soon! Yours sincerely, Your Evaneos ...Dear The Adventurers, Thank you for your feedback! We are more than happy that you enjoyed your trip to Uzbekistan and we are looking forward to see you again soon! Yours sincerely, Your Evaneos Team!See more