Tashkent: V good hotel, close to airport but too far from action, nothing close by. Guide was excellent!
Samarkand: Hotel good, guide very good
Driver to Bukhara very good
Bukhara: Hotel ok, great position, owners not that friendly.
Khiva: Hotel ok, good position, very friendly and helpful staff.
Norman did a great job organising on very short notice, I kept making changes right up until the last day, sorry!!, and he was always able to sort out for me.
Border crossing UZB-TURK
I had done plenty of research but I believe tour company should have provided extensive information on overland border crossings.
1. Small change for the three bus fares
2. Turkmenistan customs declaration form IN ENGLISH!
None available, took 30 minutes to find someone to help.
3. GUIDES NAME, FLIGHT NUMBER, HOTEL NAME IN TURKMENISTAN.
I had no information after repeated requests to office. Was detained for 60 minutes until Turkmenistan guide convinced border officers to come find me.
This whole process could have taken 15 minutes max with the correct info.
4 COST of visa and admin fee at border.
An inconvenient unnecessary experience that could easily be fixed.
Whole process took 15 minutes.
Unfortunately then had to wait 60 mins at border crossing (40 degrees!!) for transfer to Khiva due to poor communications between Uzbek office and Turkmen office.
You can add more experiences to your trip itinerary before sending it to a local agency