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An update from Evaneos

Trip review
Iceland

Winter Wonderland
Winter Wonderland
loved their trip to Iceland

The snowy Iceland Tourane was gorgeous with the frozen waterfalls just beautiful. The people of Iceland were very friendly while most of the accommodations were comfortable. Patrizia with Evaneos was the best travel agent to have. She was thorough and very caring, she even answered questions while we were on tour! Thank you so much for making our adventure in Iceland wonderful from beginning to end.
Trip Details
Traveled
With friends
Travel dates
January 29, 2020
Trip type
Luxury

Trip customized with a local travel agent in the destination

Winter Wonderland
Winter Wonderland
February 13, 2020
Best parts:
We had constant support and contact with Patrizia. She's wonderful. We even got to meet her face to face. The tours with Arctic Adventures were good and we saw a lot of the Island. We loved all the snow and awesome waterfalls. The Ice cave tour and Glacier walk along with capturing the Northern Lights were a highlight for sure. The food was tasty and The Skuggi Hotel was a great location and pleasant stay. The people of Iceland were extremely friendly and happy people.
Worst parts:
If there was a worst it would have to be the knowledge of the Arctic Adventures tour guides for complete details of our planned daily schedule. On our 5 day tour the guide was not very elaborate on giving us information about where we were, advising how to dress in regards to our daily adventures (sometimes the schedule changed day to day for whatever reason and was not correct from our written Itinerary) We understood that but there was lack of communication. He also stated we did not have a cave tour! That was upsetting. Thank goodness we did go on a cave tour because that was extremely important. Patrizia again was there for us and she assured me we were all set. The expense of eating was probably the worst aspect but we expected that.
Patrizia
Agency's response
Patrizia
Hi Andrea, It was a real pleasure helping you planning your trip to Iceland, and I am so glad I had the chance to meet you, Kent, Tam and Gary in person. I hope I will see you again, maybe for a su...Hi Andrea, It was a real pleasure helping you planning your trip to Iceland, and I am so glad I had the chance to meet you, Kent, Tam and Gary in person. I hope I will see you again, maybe for a summer trip next time. Your travel agent, PatriziaSee more
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