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Trip review
Botswana

Family trip to Africa
Family trip to Africa
loved their trip to Botswana

Family trip (2 adults and two late teenage children) to ***********. Evanos handled accommodations, tours and transfers. I made all flight reservations.
Trip Details
Traveled
In family
Travel dates
December 21, 2019
Trip type
Luxury

Trip customized with a local travel agent in the destination

Family trip to Africa
Family trip to Africa
January 6, 2020
Best parts:
Great itinerary and variety of experiences. Agent was available for questions and responsive when we needed help.
Worst parts:
A few of the transfers were challenging (folks not there - waiting in strange places, etc..) Also a problem with a few reservations not being confirmed -- fortunately, our Agent got it all sorted out and it was fine in the end.
Lilly
Agency's response
Lilly
Dear John, Thank you very much for your time taken to complete the feedback form and for your honest feedback. I am really happy to read that you had such a lot of happy experiences, and my apologie...Dear John, Thank you very much for your time taken to complete the feedback form and for your honest feedback. I am really happy to read that you had such a lot of happy experiences, and my apologies for the misunderstanding we had with the transfer company and the hotel at OR. Tambo, I'm happy that we managed to resolve everything urgently and quickly and you had beautiful memories with your family. I am wishing you all the best and hope that our ways would cross in future somewhere again Kind Regards LillySee more
Evaneos' response
Thank you for your feed back! See you around the world!
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