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An update from Evaneos

Trip review
Argentina

Rms
Rms
liked their trip to Argentina

We spent three days in Buenos Aires and 5 days in Bariloche, Argentina. We had wonderful weather and a good time with old friends. We have used Evaneos several times in the past with excellent results, but had a little more trouble this time as described above.
Trip Details
Traveled
With friends
Travel dates
February 17, 2020
Trip type
Luxury

Trip customized with a local travel agent in the destination

Rms
Rms
February 23, 2020
Best parts:
All the scheduled events went perfectly which was much appreciated. We have always found Evaneos to be very reliable in that regard.
Worst parts:
We were in Buenos Aries for just 3 days and had never been there before. We wanted a private guided tour, but Cecilia kept saying we could tour the city on our own. We probably could, but we are in our 70’s and wanted a guide. We finally turned to ************ for a guided tour and driver and they provided a wonderful service, but I was disappointed we couldn’t get it thru Evaneos. I’m Bariloche, we had to pay entrance fees to the national parks which seemed ridiculous since our tours were scheduled to take us into the parks. Why weren’t those fees paid in advance as part of our fees to you?
Cecilia
Agency's response
Cecilia
Good morning Robert. I hope you are doing well! Due administrative issue we can not include entrances to National Parks. Thanks for your comments, they help us to improve our trips! Wish you a go...Good morning Robert. I hope you are doing well! Due administrative issue we can not include entrances to National Parks. Thanks for your comments, they help us to improve our trips! Wish you a good return! Regards!See more
Evaneos' response
Thank you for your feed back! See you around the world!
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